Asura - Sweatshirt

Exchange Policy

• Exchange requests must be submitted within 3 days of delivery.
• Enjoy 1 free exchange on orders above ₹1,500.
• A ₹150 exchange fee applies to orders below ₹1,500.
• The original product tag must be intact at the time of pickup, or the exchange may be rejected.

Return & Refund Policy

• Returns and refunds are accepted only for verified manufacturing defects.
• An unboxing video is mandatory for claims involving damaged, defective, incorrect, or missing items. Without video, claims will be rejected.
• The issue shall be raised within 36hrs of delivery.
• A replacement will be initiated first. A refund will be processed only if the replacement is unavailable, subject to verification.

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• Size or variant changes can be requested before dispatch.
• To ensure fast delivery, cancellations are unavailable once your order has been dispatched.
  
  

• Orders are processed within 24 to 48 hours
• Standard shipping usually takes 4 to 7 business days for delivery, depending on your location.
• Once your order is shipped, you'll receive a tracking link via email or SMS to monitor its journey.
• Delivery timelines may vary during peak seasons, holidays, or due to unforeseen courier delays.