Exchange Policy
- Exchange requests must be submitted within 3 days of delivery.
- Enjoy 1 free exchange on orders above ₹1,500.
- A ₹150 exchange fee applies to orders below ₹1,500.
- The original product tag must be intact at the time of pickup, or the exchange may be rejected.
Return & Refund Policy
- Returns and refunds are accepted only for verified manufacturing defects.
- An unboxing video is mandatory for claims involving damaged, defective, incorrect, or missing items. Without video, claims will be rejected.
- The issue shall be raised within 36hrs of delivery.
- A replacement will be initiated first. A refund will be processed only if the replacement is unavailable, subject to verification.
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